Frequently Asked Questions
How We Compare to Car and Driver's Leading Scrapers
| Feature | The Edge | Subzero 80037 | Lismodz Electric | OXO Twister | Mallory 532 | SnowMOOver |
|---|---|---|---|---|---|---|
| Scraping Edge | 18” Primary 14” Secondary | 4.5” | 4.5” | 4” | 4” | 4.25” |
| Snow Removal | 18” Push/Pull Dual Purpose Design with Paint-Protecting Silicone Squeegee | 10” Rubber and Brush head designed for push removal of snow | N/A | 9” Brush | 9” Brush | 12” Brush/Squeegee |
| Handle Length | “Ditch the Handle” Design — Extension Version in Development | 35.5”-59” adjustable | N/A | 22.5”-33” | 22.5”-33” adjustable | 30”-38” Adjustable |
| Multi-Purposes | 5 primary, countless secondary benefits | 2 | 1 | 2 | 2 | 2 |
| Customization | 10x10 image area (Single MOQ) with add-on components in development | N/A | N/A | N/A | N/A | N/A |
| Wiper Blade Consideration | 3 Dedicated Blade Clearing V Ports | N/A | N/A | N/A | N/A | N/A |
| Year Round Benefit | Conveniently stores out of the way with year-round benefits | N/A | N/A | N/A | N/A | N/A |
| Price | $19.99–39.99 | $27–30 | $30 | $25 | $9 | $36–$44 |
At The Edge, we proudly stand behind the quality and durability of our products. We offer a 5-Year Product Performance Guarantee, promising your product will remain free from defects in materials and workmanship and function reliably under normal usage for five years from your original date of purchase.
What Does This Guarantee Include?
- Repair or Replacement: If your product experiences performance issues due to manufacturing defects or material flaws within five years, we'll repair or replace it at no additional cost.
Terms and Conditions:
- Original Purchaser Only: The guarantee applies exclusively to the original purchaser and is non-transferable.
- Proof of Purchase Required: A valid receipt or order confirmation must be presented when submitting a claim.
- Exclusions: Our guarantee does not cover damage caused by improper use, accidental damage, neglect, modifications, unauthorized repairs, normal wear and tear, or conditions outside normal operational environments.
- Claim Process: To initiate a claim, please contact our customer support team, providing clear details and documentation of the issue. Our team will guide you through the straightforward claim process.
- Limit of Liability: Our responsibility under this guarantee is limited solely to repair or replacement of the product. The Edge will not be liable for incidental or consequential damages.
Your satisfaction and peace of mind are our top priorities. We stand behind our products so you can confidently rely on them for years to come.