FAQ
Questions, answered.
Using it, shipping, the guarantee, custom prints, Drops and business orders. Search, or jump to a topic.
38 answers
Using it
Does it work without a handle?
Yes. That's the point. With no handle between you and the ice, your body weight drives the 18-inch blade, not your wrist.
Copy linkCan I use it on paint?
Use the Rubber Snow Plow for loose snow on any vehicle surface. It's rubber and paint-friendly. The three hard blades are for glass and ice only, so keep them off paint.
Copy linkHow do I hold it?
At a 15–35° angle against the glass, with your hands in a claw grip on the side that isn't clearing, about shoulder-width apart. See all four holds.
Copy linkWhat order should I clear the car in?
Top down, working side to side. Start at the roof line, then the windshield, so gravity helps carry the snow down and away. Loose snow comes off first, then the blades clear the glass. Clear the whole car before you drive.
Copy linkWhat are the textured corner pads for?
Leverage pads. When thick ice is tough to push, dig the blade into the ice, then put your thumbs and the heels of your palms behind the pads for extra pushing power.
Copy linkWhat's the Wiper Blade Clearing Groove?
The small V-notch at the center of the back edge. It clears frozen wiper blades.
Copy linkWhat are the Ice Scoring Teeth for?
They score thick ice. Every unit has them.
Copy linkHow big is it, and where does it go in the car?
18 by 14 inches, 0.75 inch deep, 1.23 lb. It stows flat or upright.
Copy linkDoes it work on SUVs and trucks?
On taller vehicles, use the Extended Reach Hold. It turns a 14-inch side blade to the front for tough-to-reach spots and tighter spaces.
Copy linkWill it reach across my car?
You only need to reach the center line. Clear one half from each side of the car. For extra reach, turn The EDGE so a 14-inch Extended Reach Blade leads. That gives you about 4 more inches. Here's an honest guide if clearing snow is the main job you want it for. Below about these heights, you may not reach every inch of the roof and glass with The EDGE alone:
- Sedan: 5 ft 3 in
- Crossover: 5 ft 5 in
- SUV: 5 ft 7 in
Heavy-duty and lifted trucks are a stretch too, unless they have running boards to stand on.
Copy link“The Edge is a great help to shorter people who have trouble cleaning large areas of snow and ice.”
Jacqui B., customer review
What does "4× more removal per pass" mean?
The blade is 18 inches wide, against a 4-inch scraper blade. So each pass moves about 4× the width.
Copy linkCan one pass clear my windshield?
One pass leaves an 18-inch band, not a clear car. When we say CLEAR, we mean the whole car: all the loose snow and ice off, and every window scraped, before you hit the road.
Copy linkShipping & returns
How much is shipping?
$6.95 shipping on one. Free on two. Any 2 units ship free in the US.
Copy linkWhen does a custom print ship?
After we review and approve your image. Nothing prints until it's approved.
Copy linkWhat is your return policy?
See our refund policy.
Copy linkGuarantee
What's covered by the 5-year guarantee?
The unit. The 5-year Performance Guarantee covers The EDGE itself. Read the terms.
Copy linkDoes the guarantee cover printed designs?
No. The guarantee covers the unit, not the printed art.
Copy linkIs The EDGE patented?
Yes. It holds utility and design patents.
Copy linkIs The EDGE the same as the Snow Joe Edge?
No. The EDGE is a flat 18-by-14-inch clearing tool with no handle, made by Evolvent Market Products Inc. The Snow Joe Edge is a handheld ice scraper made by Snow Joe.
Copy linkCustom prints
Can I put my own image on it?
Yes. Custom prints are $39.99 for 6×6 in or $44.99 for up to 8×8 in. Use your own photo or art, your business logo, or a public domain image. Every image is reviewed before printing.
Copy linkWhat do printed designs cost?
A unit with a ready-made design is $34.99 with a 6×6 in print or $39.99 with an 8×8 in print. With your own image, it's $39.99 for 6×6 in or $44.99 for up to 8×8 in.
Copy linkWhat images can I use?
Use your own photo or art, your business logo, or a public domain image. Every image is reviewed before printing.
Copy linkWhat happens if my image is rejected?
We email and text you a link to swap the image. If we don't hear back within 72 hours, we cancel the order and refund it in full.
Copy linkCan I see my design before I order?
Yes. The designer shows your image on the unit at the size you pick, before it goes in your cart. Open the designer.
Copy linkDrops
What's a Drop?
A themed set of new ready-made designs printed on The EDGE. The first was The First Snow Drop.
Copy linkWhen's the next Drop?
New Drops go up on Fridays. The Drops page shows what's live now.
Copy linkAre Drop designs limited?
Some seasonal designs are limited editions, each with a stated retire date.
Copy linkHow do I hear about new Drops?
Check the Drops page on Fridays. That's when new Drops go up.
Copy linkFor business
What's the minimum order?
The 100-unit pilot: $20.50 a unit, $2,050 in all, with your logo and QR codes on every unit.
Copy linkHow is the pilot paid?
A $455 deposit plus tax holds your production slot. The balance of $1,845 is invoiced on delivery, Net-15.
Copy linkIs the deposit refundable?
Yes. The $455 deposit is refundable in full until you approve the proof.
Copy linkHow long does it take?
About 3 weeks from proof approval for orders up to 249 units, while a weekly production slot is open. Orders of 250 or more are quoted per deal.
Copy linkHow does bulk pricing work?
The more units, the lower the price per unit: $20.50 from 100 units, then $20.00 at 500, $19.50 at 1,000, $19.00 at 1,500, $18.50 at 2,000, and $17.50 and below at 3,000 or more. Branding is included. See the ladder.
Copy linkHow does shipping work on business orders?
On the pilot, $250 for shipping is part of the $455 deposit and is reconciled when the order ships. Larger orders are quoted per deal.
Copy linkWhat can the QR codes link to?
Up to 5 QR codes per unit, each pointing wherever you choose: service booking, reviews, referrals, offers, follow-up, locations or contact numbers.
Copy linkWhat print sizes can we choose?
6×6 in or 8×8 in, same price. Full-color branding is included.
Copy linkCan we cancel?
Yes, until printing starts. If you cancel before you approve the proof, the $455 deposit is fully refundable. If you cancel after you approve it but before printing starts, we keep $205 and return the $250. If the order goes ahead, the $250 pays for shipping. Once printing starts, the order can't be canceled.
Copy linkHow do we get started?
Request pricing, email info@edge.store or call (833) 979-3343.
Copy linkNo answers match that yet.
Try a shorter word, or email us.